1. Shipping Charges
Chupti.com charges fee of BDT 75.00 for Chittagong and BDT 125.00 for all other destination in Bangladesh as Shipping and Handling.
2. When can I expect delivery?
We understand the pain of anticipation! Hence, we try to ship majority orders out of our warehouse within 24 hours of order confirmation. However, each location has a different delivery time frame committed by the courier partner.
3. How will my order be shipped?
We use several national courier services to deliver your order to your door steps.
4. Do you ship internationally?
No, we do not ship Chupti’s collection internationally as of now.
5. Why Was My Package Undeliverables?
If the address is incorrect or outdated, the carrier or the unintended recipient typically returns the package to us. This is not always the case so please double-check your address carefully when placing a new order. To remove an outdated or incorrect address from your account, click the “Address book” link in My Account.
Refused by Recipient.
If a gift recipient is not expecting a gift, they may refuse the package if they believe it was sent to them in error. If you still want to send these items, you may want to let the recipient know that a surprise is on the way.
6. An item is missing from my shipment.
This is very rare as we ensure multiple checks during our product packing process. Please check if you have been charged for the missing item in the invoice enclosed. If you have been charged, please contact us immediately at 01625343040 or email@example.com.